Remote IT Support Services for Small-to-Midsize Businesses

Custom IT Solutions (CIT), dedicated to quick issue resolution and immediate support, is your trusted partner for remote IT support services.

Reach Out to Us & Take Business Operations to the Next Level

Benefits of Remote Support

Remote IT support services offer numerous benefits across various areas of business operations, particularly in enterprise resource planning (ERP) and customer relationship management (CRM) systems like Microsoft Dynamics 365 Business Central and Infor XA. CIT enhances accessibility and convenience by allowing our IT engineers to troubleshoot from anywhere—whether regarding a security concern or general Microsoft Dynamics 365 consulting. Additionally, CIT personalizes assistance to your specific needs, as remote IT support for small businesses looks different than it does for large organizations. With the Enterprise Access (EAX) portal, remote support ensures real-time updates and constant connectivity, enabling seamless communication and centralized data monitoring. Overall, remote support enhances agility, efficiency, and productivity, making it invaluable for modern businesses utilizing ERP, CRM, and online enterprise platforms.

We remain true to our name and custom-tailor remote IT support services to fit your exact specifications through a flexible managed IT model that meets you where you are for immediate support.

Our Remote IT Support Services Include:

  • Infor XA services and consulting
  • Microsoft Dynamics 365 expertise
  • Enterprise Access (EAX) web portal (IBM i) design and support
  • Microsoft Office 365 Business Products mastery
  • Real-time AI analysis and alerting
  • Endpoint Detection & Response (EDR) security solution
  • Antivirus and antimalware protection
  • Automated updates for workstations, servers, and third-party software
  • Managed Services utilizing MSP software with a dashboard view of all systems
  • Proactive monitoring and help desk support availability
  • Flexible, custom service and payment plans

We Also Provide IT Services Throughout NJ and PA

CIT Offers Managed IT Services In:

  • Pennsylvania
  • New Jersey
  • Delaware
  • Florida

Get Started with Managed IT Services from CIT

Kickstart your journey to IT excellence with CIT―contact us today, and let’s unlock the full potential of your business technology.